Privacy Policy

Lees het Nederlandse privacybeleid

Solutions Centre handles the personal data of participants, students, clients and website visitors with care. This Privacy Policy explains what data we collect, how we use it and how we protect it.

1. Data controller

Solutions Centre
Amersfoortsestraat 15
3769 AD Soesterberg
The Netherlands
Email: info@solutions-centre.org
Website: www.solutions-centre.org

Solutions Centre is responsible for the processing of personal data as described in this Privacy Policy.

2. What personal data do we process?

We may process the following personal data:

  • Name
  • Address details
  • Email address
  • Telephone number
  • Job title and organisation
  • Billing details
  • Details of registration for and participation in courses
  • Correspondence by email or through forms on the website
  • Where applicable, dietary requirements or other practical information needed to participate in a training programme

3. Purposes of processing

We use personal data for:

  • Registration for and participation in courses, training programmes, workshops and masterclasses
  • Administrative and financial processing
  • Communication about the course or training programme
  • Issuing certificates or proof of attendance
  • Evaluation and quality improvement
  • Compliance with legal obligations
  • Providing information about similar courses or activities where consent has been given or where this is appropriate within an existing relationship

4. Legal bases

Solutions Centre processes personal data on one or more of the following legal bases:

  • Performance of an agreement
  • A legal obligation
  • A legitimate interest
  • The consent of the data subject

5. Retention period

Personal data is not retained for longer than necessary for the purpose for which it was collected, unless a statutory retention period applies. Administrative records are retained in accordance with tax record-keeping obligations.

6. Sharing data with third parties

Solutions Centre shares personal data with third parties only where necessary to perform the agreement, for administrative purposes or to comply with legal obligations.

Appropriate arrangements concerning security and confidentiality are made with parties that process personal data on behalf of Solutions Centre.

7. Security

Solutions Centre takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access and unauthorised alteration.

8. Your rights

You have the right to:

  • Access your personal data
  • Have your personal data corrected
  • Have your personal data deleted
  • Object to processing
  • Restrict processing
  • Have your data transferred to you or another organisation
  • Withdraw consent previously given

Requests may be sent to info@solutions-centre.org.

9. Website and cookies

The Solutions Centre website may use functional and analytical cookies to ensure that the website works properly and to improve its use. Non-essential cookies are placed only with your consent.

For information about cookies and external services used on this website, please see our Cookie Policy. You can change or withdraw your cookie consent through Cookie settings.

10. Newsletters and mailings

When you subscribe to a newsletter or mailing, we use your email address solely to send information about courses and activities organised by Solutions Centre. You can unsubscribe at any time.

11. Complaints

If you have a complaint about the processing of your personal data, you can contact us at info@solutions-centre.org.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

12. Changes

Solutions Centre may amend this Privacy Policy. The most recent version is always available on the website.

Based on the Dutch Privacy Policy last updated in June 2026. English translation and cookie policy link added on 2 October 2026.